Please, note that all the standard support questions about the free editions of our tools are handled through our forum.

The procedure to follow in order to get help about our tools is:

  1. Check the Knowledge Base first. In this way, you might find the answer to your doubt or question quickly.
  2. Search the forum for a solution to your problem or question.
  3. Create a new forum topic to ask the community about your doubt.




Please, contact us by email only in the cases stated below. We will reply to standard support requests from the users of the free versions only through our forums.


Private support queries and support requests for the paid versions only:Private Support Email Contact

Sales and licensing support: Sales Email Contact

General business queries: General Email Contact


Quality Products

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Risk Disclosure:

Futures and other instruments trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

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